How to order?
Firstly, you need choose the dress you love;
Secondly you make out the color and the size, then, click the button "Add To Cart", so the dress has been bought. If you want to buy other thing, you could click "continue shopping". Otherwise, you could drop "Proceed to Checkout";
Thirdly, you need make out the information as directions;
Last step is click "pay using paypal".when you have finished your payment, then ,Our servicer will send your size form and confirm your dress color.
As your dress will be made-to-measure, you will need to provide your measurements when placing your order.simply ask the person who will be taking your measurements to follow the instructions on our Measuring Assistant. We have a team of professional dressmakers who will create the dress you have selected in the exact size and color specified. We suggest you inquire the professional dressmaker, so your wedding dress will be fit for you.
Time Frame
Normally, it will take about 30-45 days to make your dress after we got your payment. it also wil take about 7-15 days for shipping,So you can get your dress in 2 months by EMS Free Shipping.If you choose rush delivery, you could get your dress in 40-45 days only. Meanwhile,We'll give you the tracking number after we sent out your dress.
What does the price include?
The price includes the custom made dress as well as the postage by express (EMS) Delivery. Shawl ,veil or glove is not included .You need pay more $ 25, if your size exceed U.S.20 standard sizes. Free EMS Shipping is to USA, Canada, Astralia, Germany, Uk, France and so on......
Other country, Such as Brasil, Turky and other South Africa Country, Mid Asia Country need be charged extra $30 shipping fee.
Making the dress from your own pattern
If you have the pattern of a particular dress that you would like to have made, please contact us (msn or email, skype), Again, you will need to supply us with your exact measurements and specify the color, that you would like the dress to be made in. We will request that you send the pattern to us in the post and after assessing the amount of work involved and the material that is required, we would then be able to give you a quote.
After the dress has been delivered
When we have delivered the dress to you , we will mail to you the tracking number. When you receive your gown, unpack it and hang it to allow any creases to fall out. If the gown is showing crinkles, hang it in your bathroom and run the hot water in the bath or shower for several minutes until the crinkles fall out. However, be sure to keep the gown away from any direct contact with the water. For smaller wrinkles, you may simply try holding a steam iron near the gown, releasing steam into the air next to it, but never bring the iron in direct contact with the fabric. Alternatively, you could take it to be professionally done at a place that specialises in steaming and cleaning wedding dresses.
Refund Policy
Firstly please contact us, if you think the dress is badly . If we should be charged with the mistake, we will make you satisfy as you demand. Maybe all money will be refunded after deduction of the mailing and handling fees. Mailing fees will be charged again for any change and return of products. Please contact us within 5 days after receiving the gown. Failure to do so shall not be valid for any refund. Returned goods must be in their original condition. Return of gowns will only be considered for notice within 15 days after receipt of products. For additional time, we will refuse to receive the dress. Please note that we are unable to accept responsibility for the gown being made to the wrong size if inaccurate measurements were given when placing the order.
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